This page provides information on the local and national advice agencies available to assist with financial support, welfare benefit entitlement and housing advice.
Wandsworth Council Services
Rent Collection Service
Tel: (020) 8871 8987
Email: [email protected]
www.wandsworth.gov.uk/rents
Text: RENTS and your ACCOUNT NUMBER or NAME and ADDRESS to 07797 805456, followed by your query
Wandsworth Plus Credit Union
Provides low-cost loans and flexible savings.
Tel: (020) 7471 2620
Email: [email protected]
www.wandsworthpluscu.co.uk
Housing Benefit and Council Tax Reduction
Tel: (020) 8871 8080
Monday to Friday 9am-5pm
Email: [email protected]
www.wandsworth.gov.uk/benefits
Council Tax
Tel: (020) 8871 8081
Monday to Friday 9am-5pm
Email: [email protected]
www.wandsworth.gov.uk/counciltax
The Tenancy Support Service
Tel: (020) 871 6617
Monday to Friday 9am -5pm
Email: [email protected]
Advice Services
DASCAS (Disability and Social Care Advice Service)
Provides independent advice to residents of Wandsworth about benefits and services available to people with disabilities and the relatives and friends who care for them.
Tel: (020) 7978 7306
cawandsworth.org/dascas
Department for Work and Pensions Office
Streatham Job Centre Plus
Crown House, Station Approach, SW16 6HW
Tel: (020) 8465 8880
Stockwell Job Centre Plus
Jeb House, 155-157 Clapham Road, SW9 0QQ
Tel: (020) 7301 8587
Wandsworth Job Centre Plus
Jessica House, Red Lion Square, SW18 4LS
Tel: (020) 8734 0075
General enquiries
Tel: 0800 169 0190
Textphone: 0845 600 1405
Hard of Hearing: 0845 600 1403
Monday to Friday, 8am-5pm
www.dwp.gov.uk and www.gov.uk
Disability Benefits Helpline
Information and advice about claiming Disability Living Allowance (DLA), Attendance Allowance (AA) or Personal Independence Payments (PIP). Lines open: Monday to Friday, 8am-6pm. For Next Generation Text (NGT) relay service, dial 18001 then the appropriate telephone number.
Attendance Allowance (AA)
Tel: 0800 731 0122
Textphone: 0800 731 0317
Disability Living Allowance (DLA)
For individuals under 65:
Tel: 0800 121 4600
Textphone: 0800 121 4523
For individuals 65 years and over:
Tel: 0800 731 0122
Textphone: 0800 751 0317
Personal Independence Payments (PIP)
Tel: 0800 121 4433
Textphone: 0800 121 4493
Financial Advice Services
Money Advice Service
Tel: 0800 138 7777
Monday to Friday 8am-8pm
Saturday 9am-1pm
www.moneyadviceservice.org.uk
National Debtline
Freephone: 0808 808 4000
Monday to Friday 9am-8pm
Saturday 9.30am-1pm
www.nationaldebtline.org
Step Change (for debt advice)
Tel: 0800 138 1111
Monday to Friday 8am – 8pm
Saturday 8am – 4pm
www.stepchange.org
Wandsworth Citizens Advice Bureaux (CAB)
Wandsworth residents can drop in for free advice sessions at one of the two advice centres in the borough.
Please note the opening times for the advice centres and telephone advice line may vary, you can check the opening times and further information about the services from cawandsworth.org.
Battersea CAB
Battersea Library, 265 Lavender Hill, SW11 1JB
Roehampton CAB
166 Roehampton Lane, London SW15 4HR
Telephone advice line: 0344 411 1444
You can also access CAB services online.
Visit www.adviceguide.org.uk for independent advice.
Other Advice Agencies
Age UK Wandsworth
549-551 Old York Road, London SW18 1TQ
Monday to Thursday 10am-3pm, closed Friday
Tel: (020) 8877 8940
Free advice line: 0800 055 6112
Email: [email protected]
www.ageuk.org.uk
Christians Against Poverty (CAP)
A national debt counselling charity providing in-depth, face to face debt counselling for those in severe debt.
Tel: 0127 476 0720
Email: [email protected]
www.capuk.org
Civil Legal Advice
Free, confidential and independent advice for residents of England and Wales.
Monday-Friday 9am-8pm. Saturday 9am-12:30pm
Tel: 0345 345 4345
www.gov.uk
Connexions (aimed specially for young people who need help)
Connexions at Roehampton Base
33-35 Danebury Avenue, Roehampton, SW15 4DQ
Tel: (020) 8871 5222
Connexions at Tooting Hub
7 Beechcroft Road, Tooting, SW17 7BU
Tel: (020) 8871 5393
Email: [email protected]
www.centrallondonconnexions.org.uk
Mushkil Aasaan (Community Care for Asian families in crisis)
First Floor (side entrance)
220-222 Upper Tooting Road, SW17 7EW
Tel: (020) 8672 6581
Email: [email protected]
South West London Law Centre
Provides free legal advice and support on money and debt management and housing issues.
Tel: (020) 8767 2777
Email: [email protected]
www.swllc.org
Wandsworth Women’s Aid (supporting women and children experiencing domestic violence)
Monday to Friday 9am-5pm 24hr helpline: 0808 2000 247
General enquiries: 0117 944 4411
Email: [email protected]
www.womensaid.org.uk