Estate Rules

These rules help everyone enjoy a clean, safe and respectful environment. They apply to all residents, household members, visitors, and contractors on the estate.
Select the rule below to reveal more details.

  • Be respectful to neighbours at all times.
  • Keep noise to a reasonable level, especially between 22:00 and 07:00.
  • If hosting visitors or a gathering, be mindful of nearby residents and keep sound
    low.

  • Dispose of rubbish in the designated chutes or Paladin bins only.
  • Tie rubbish bags securely before disposal.
  • Do not place large, sharp, heavy or loose items down the chute.
  • Use recycling bins correctly; avoid contaminating loads (no plastic bags, foil, soft plastics).
  • Bulky items must not be left in corridors, stairwells, bin rooms or outside blocks – speak to the Estate Office for disposal advice.
  • Fly-tipping may result in fines issued by the Council.

  • Corridors, landings, stairs, entrances and lifts must be kept clear at all times.
  • Do not store personal belongings (prams, bikes, shoes, furniture, plants) in shared areas.
  • Graffiti, vandalism, or damage to estate property must be reported immediately.
  • Lift safety: Only use lifts responsibly and report faults promptly.

  • Please help keep lawns, paths and green areas clean and free of litter.
  • Dogs must be microchipped, on leads, and owners must clean up after them.
  • Cycling, skateboarding or rollerblading is not allowed on pathways for safety reasons.
  • Play areas are for children and must be used considerately; supervise young children at all times.
  • Ball games are not permitted within the estate.

  • Pets must not cause nuisance (noise, fouling, aggressive behaviour).
  • Dogs must be registered with the Council.
  • Persistent issues may result in action under tenancy/lease agreements.

  • Only park in designated areas with a valid permit from the Estate Office.
  • Vehicles without a valid permit may be ticketed.
  • Motorbikes must use allocated bays.
  • Bicycles must be stored in bicycle stands or sheds — not in shared areas.
  • Repairs to vehicles are not permitted on estate grounds, except in minor emergencies.

  • Permitted hours:
    Monday–Friday: 08:00–18:00
    Saturday: 08:00–13:00
    Not permitted: Sundays and Bank Holidays
  • Residents must notify neighbours in advance of noisy works.
  • Hard flooring must include suitable sound-reducing underlay.

ASB will not be tolerated. Examples include:

  • Abuse, threats, intimidation or harassment
  • Persistent noise
  • Vandalism or damage
  • Drug use or drug-related nuisance
  • Rubbish dumping or unsafe behaviour
    Report ASB to the Estate Office. Criminal matters should also be reported to the police (999 or 101).

  • Smoking or vaping is not permitted in indoor shared areas.
  • Never throw cigarette ends from balconies.
  • Do not keep flammables, barbecues, gas bottles or paraffin in homes or balconies.
  • Fire doors must remain closed and unobstructed.

  • Report repairs promptly to the Estate Office.
  • Grant reasonable access to staff and contractors carrying out works.
  • Deliberate damage or negligent behaviour may result in charges.

  • Do not tamper with entry systems or allow strangers into buildings.
  • Always close communal doors behind you.
  • Report suspicious activity to the Estate Office or Police.

  • Residents are responsible for the behaviour of visitors and delivery drivers.
  • Visitors must not block entrances or park in restricted areas.

  • Do not sublet without following the required process (leaseholders must notify the Estate Office).
  • Business use of properties is not permitted unless expressly authorised.
  • Satellite dishes and external alterations require permission.

  • Residents may raise concerns through the WPC Complaints Procedure.
  • Feedback is welcomed for continuous improvement of estate services.